Terms of Use

These terms and conditions, together with any documents referenced herein, govern your access to and use of Signet's websites, applications, content, components, functionality, and related services, collectively the Platform. The Platform is furnished by Frienda Co. (d/b/a Signet). These Terms include policies, guidelines, and instructions posted by Signet on the Platform.

By using or accessing any part of the Platform, you agree to all of the terms and conditions contained herein. If you do not agree, do not use the Platform. If you represent a company or other organization, that organization is bound to these Terms to the same extent as you, and you warrant that you have authority to bind it.

Signet reserves the right, at its sole discretion, to modify or replace any of these Terms at any time. If Signet has your email address, Signet may notify you by email. Signet will also update the Last updated date above.

Signet requires that you agree to arbitrate disputes you may have with Signet and waive rights to bring class action lawsuits. Please see Disputes below for more information. By entering this agreement, you expressly acknowledge that you have read and understand these Terms and have taken time to consider the consequences of entering this agreement.

The Platform is a marketplace that connects clients, such as brands and advertising agencies, with vetted third-party content creators, such as influencers, photographers, videographers, and consumers. Clients upload projects into the Platform and Creators can apply to participate. Clients then select the Creator or Creators they want to engage with for the applicable project. Clients manage communication, content approval, payment, shipping, and other project activity with Creators through the Platform.

Signet may change, suspend, or discontinue any aspect of the Platform at any time. Signet may impose limits on certain features and services or restrict a Creator's access to parts or all of the Platform without notice or liability.

The Platform is available only to individuals who are at least 18 years old. If Creator is an individual, Creator represents and warrants that Creator is at least 18 years old. Creator also certifies that they take full responsibility for the selection and use of the Platform. This Agreement is void where prohibited by law, and the right to access the Platform is revoked in such jurisdictions.

Creator will provide Signet with current, complete, and accurate information as prompted or requested. Creator agrees not to register on behalf of another person, register under another person's name or a fictional name, choose a username that suggests impersonation, deceive users or Signet as to Creator's identity, or choose a username that incorporates solicitation. Creator is responsible for maintaining the confidentiality of account information and password credentials.

Acceptance of Project

By submitting an application for any Client project, the Creator agrees that, if selected by the Client, Creator will perform the project in accordance with the applicable project description provided by the Client, referred to as the Project Brief.

Client Terms and Conditions

To the extent a Client includes additional terms or conditions in the Project Brief, Creator acknowledges they are bound by such terms and conditions. By applying to work on a project, Creator confirms that Creator has read and agreed to the Project Brief's terms and conditions and has entered into a legal, valid, and binding obligation with Client. Creator is responsible and liable for complying with all requirements of each Project Brief. Creator acknowledges that each Project Brief is a legal agreement between Creator and the applicable Client and that Signet is not a party thereto. Signet is a third-party beneficiary to each Project Brief and may enforce terms or conditions on behalf of a Client.

Services

Creator agrees to deliver all content and drafts, including Custom Materials, in accordance with the Project Brief. Creator shall use best efforts to address and resolve reasonable Client concerns, including spelling errors, hashtag errors, hyperlink errors, and similar issues. Creator shall not remove posts relating to campaign deliverables from their social feeds. Creator acknowledges that they have permission to shoot and produce content in the location captured in images or video.

Payment and Stripe

Creator shall be paid by Client in accordance with the Project Brief, but not earlier than thirty days after the end date for any campaign subject to a Project Brief. Creator is responsible for all withholdings, taxes, agency fees, and other service provider fees due in connection with compensation payable by Client. Creator has no recourse against Signet for any Client's failure to pay or otherwise perform any agreement with Creator. Creator will create or connect a Stripe account to receive payment through the Platform within thirty days after the end date for any campaign subject to a Project Brief. If Creator fails to do so, Creator acknowledges and agrees that Creator may forfeit compensation related to such Project Brief and Client will have no liability therefor.

Creator acknowledges and agrees that all creative assets and other deliverables provided by Creator to a Client pursuant to a Project Brief, such as video, photo, audio-visual, composition, graphic, or textual materials, will be owned by the Client, collectively Custom Materials. Creator makes all assignments necessary to achieve such ownership.

To the extent Creator incorporates Creator's own intellectual property into Custom Materials, Creator grants Client a worldwide, perpetual, irrevocable, fully paid-up, royalty-free license to use, reproduce, display, perform, edit in post production with artificial intelligence, and distribute such Creator intellectual property solely as part of the Custom Materials into which it is incorporated by Creator. To the extent intellectual-property terms in a Project Brief conflict with this section, the Project Brief controls.

If applicable, Creator represents and warrants that Creator has complied and will comply with all applicable law, including Federal Trade Commission disclosure and endorsement requirements, including requirements presently accessible at https://www.ftc.gov/news-events/media-resources/truth-advertising/advertisement-endorsements.

Signet may furnish Confidential Information to Creator solely as necessary to enable Creator to perform the Project Brief and for no other purpose or use. Confidential Information means all confidential, proprietary, or non-public information, whether written, oral, or in another medium, furnished to Creator by Client or Signet. Creator shall use at least the same degree of care in protecting Confidential Information as Creator uses to protect Creator's own confidential information, but never less than commercially reasonable care.

Creator recognizes that irreparable harm will result from any breach or threatened breach of this section and that Signet or Client shall have the right to equitable relief, including injunctive relief, without the need to secure a bond. This section survives termination or expiration of these Terms and is cumulative of all other rights.

Creator represents and warrants to Signet and any Client engaged through the Platform that Creator has the full power and authority to enter into these Terms, perform all obligations, and grant all necessary rights without violating third-party rights; that acts, services, original content, and Custom Materials will not violate, infringe, or misappropriate third-party rights or contain harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable material; that Creator's services will be professional and performed with necessary skill; that Creator has sufficient right, title, and interest in Custom Materials to make assignments and grant licenses; and that all acts, services, and materials comply with applicable federal, state, and local laws and regulations.

Creator additionally represents and warrants that Custom Material must be primarily created without the use of generative artificial intelligence tools or software. The use of AI to produce original content, images, voices, or other substantive components of Custom Materials is strictly prohibited. Creator may use artificial intelligence for limited cosmetic editing of Custom Materials, such as color, lighting, or cleanup adjustments. Signet solely determines what constitutes limited purposes.

Creator expressly agrees that use of the Platform is at Creator's sole risk. The Platform is provided on an as-is and as-available basis without warranties of any kind, either express or implied. To the fullest extent permissible by applicable law, Signet and its officers, directors, employees, and agents disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. Signet does not warrant that the Platform will meet Creator's requirements, be uninterrupted or error-free, have defects corrected, or be free of viruses or other harmful components.

Creators acknowledge that all relationships with brands and terms associated with a brand's Project Brief, including campaign details, compensation, content requirements, and timelines, are strictly confidential unless explicitly stated otherwise by the brand within the brief.

Creators shall not disclose, share, or discuss Confidential Information with third parties, including the nature of their relationship with the brand, unless expressly authorized in writing by the brand in the Project Brief or another written communication. Any violation may result in termination of the creator's account and participation in Signet, as well as potential legal action by the brand or Signet.

Creator shall indemnify and hold harmless Signet, any Client that Creator engages with through the Platform, and their parent companies, affiliates, subsidiaries, officers, directors, managers, shareholders, agents, representatives, employees, and affiliates from and against all claims, demands, causes of action, damages, losses, liabilities, penalties, fines, judgments, costs, and expenses, including attorneys' fees, arising from or relating to Creator's Custom Materials, breach of these Terms, violation of applicable laws, or fraud, bad faith, embezzlement, misappropriation of funds, conversion, negligence, or willful or intentional misconduct.

To the fullest extent allowed by applicable law, under no circumstances and under no legal theory shall Signet or its licensors or suppliers be liable under these Terms for indirect, special, incidental, or consequential damages, including lost profits, loss of goodwill, work stoppage, accuracy of results, computer failure or malfunction, any amount in excess of the greater of $100 or the amounts actually paid by Client to Creator in the three-month period preceding the applicable claim, or any matter beyond Signet's reasonable control.

Creator agrees that any cause of action arising from or relating to the Platform must commence within six months after the cause of action accrues, regardless of when Creator first discovered or should have discovered the facts supporting the cause of action.

The relationship created by these Terms is that of an independent contractor. Neither Creator nor Signet are joint venturers, partners, employees, or agents of each other. Neither party shall bind the other to any agreement without the express written consent of the other.

Creator acknowledges that Signet is under no obligation to become involved in disputes between Creators and Clients, including issues involving Custom Materials. If Signet helps resolve a dispute, it does so only as a courtesy. Creator releases Signet, its officers, employees, agents, and successors from claims, demands, and damages of every kind related to such disputes or the Platform. California residents waive California Civil Code Section 1542 to the extent permitted by law.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Before starting an arbitration, you agree to first send Signet a written notice of dispute describing the claim and the relief sought, and to give Signet sixty (60) days to resolve it informally; this notice requirement is a condition precedent to arbitration. If a dispute cannot be reasonably resolved, the parties agree to binding arbitration administered by the American Arbitration Association under its Consumer or Commercial Arbitration Rules, as applicable, before one arbitrator, governed by the Federal Arbitration Act. The seat of arbitration is New Castle County, Delaware; unless the parties agree otherwise, hearings may be conducted by telephone, videoconference, or on documents where the applicable rules permit.

Delegation. The arbitrator, and not any court, has exclusive authority to resolve all threshold questions concerning the interpretation, scope, applicability, enforceability, and formation of this arbitration agreement, including whether any dispute is subject to arbitration. The sole exception is that a court of competent jurisdiction, and not the arbitrator, decides any challenge to the class-action, collective, representative, and mass-arbitration waivers below.

Class and representative waiver. Any arbitration or proceeding under these Terms will take place only on an individual basis. Class arbitrations, class actions, private attorney general actions, and any other proceeding in which any person acts or proposes to act in a representative capacity are not permitted, and the arbitrator may not consolidate or join the claims of more than one person. You and Signet each waive the right to a trial by jury and the right to participate in a class, collective, or representative action. If this waiver is found unenforceable as to a particular claim or a particular form of relief, then that claim or that request for relief, and only that claim or request, is severed and heard in a court of competent jurisdiction, while all other claims proceed in arbitration.

Coordinated and mass arbitration. If twenty-five (25) or more demands for arbitration raising similar claims are asserted against Signet by or with the assistance or coordination of the same or coordinated counsel or organizations, the parties agree the demands will be administered in staged batches of no more than fifty (50) at a time: a first batch of bellwether cases is arbitrated and resolved before any further batch is filed, filing and administrative fees are due only for the cases in the current batch, and the applicable limitations periods for all cases in later batches are tolled while earlier batches proceed. The parties will cooperate in good faith, and with the administrator, to implement this staged process, which a court may enforce by injunction. This provision is intended to make coordinated mass filings orderly and is a material part of the parties' agreement to arbitrate.

Fees and costs are governed by the applicable AAA rules; each party otherwise bears its own attorneys' fees and expenses except where a statute or these Terms provide otherwise. The arbitration, the existence of the dispute, all filings and communications, and the arbitrator's award are confidential, and neither party will disclose them except as necessary to enforce the award, to obtain interim relief, to a party's professional advisors under a duty of confidence, or as required by law.

Carve-outs. Nothing in this section prevents either party from bringing an individual claim in a small-claims court that has jurisdiction, or from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. This arbitration agreement survives termination of these Terms and of your relationship with Signet.

Signet uses automated systems, including artificial intelligence and machine-learning models, to operate the Platform. These systems review, verify, moderate, score, and make or assist decisions about submissions, campaign deliverables, requirement compliance, reward eligibility, fraud and abuse, and payment. Some of these decisions are made by automated means without human review.

Automated acceptance. A submission may be reviewed automatically, and, if it passes Signet's automated review, it may be accepted and its associated reward earned and issued, and the applicable brand charged, without any person at the brand or at Signet reviewing it individually. In addition, so that a creator's earned reward is not held indefinitely when a brand does not act, a submission that a brand has neither approved nor rejected, and that Signet's automated review has not flagged, may be automatically accepted after a defined period, currently two (2) days, after which the reward is earned and the brand is charged. A submission that Signet's automated review flags is held for manual review rather than accepted automatically. Brands acknowledge and agree that automated acceptance results in a charge to the brand and a reward to the creator, and set their campaigns accordingly.

Automated review is probabilistic and provided on an as-is basis. It may err, accepting content that should have been reviewed by hand or declining content that a person would have accepted, and Signet does not warrant that it is accurate, complete, or error-free. It does not replace the brand's and creator's own responsibility to comply with the Project Brief, the FTC endorsement and disclosure rules, and applicable law, and it is not legal, advertising-compliance, or business advice.

Signet may use content, submissions, and platform and usage data to develop, train, evaluate, secure, and improve these automated systems and the Platform, consistent with the Privacy Policy. If you believe an automated decision about your submission or reward is wrong, you may contact Signet at support@signwithsignet.com to ask that a person review it; Signet will make commercially reasonable efforts to do so but does not guarantee a particular outcome.

A brand may connect a third-party commerce platform (including Shopify, Square, or WooCommerce) to its Signet account to issue rewards directly to creators as gift cards, store credit, or discount codes. When connected, Signet acts solely as the brand's service provider for that limited purpose: Signet accesses only the minimum data necessary to issue the reward, currently limited to the reward recipient's email address for purposes of locating or creating the corresponding customer or store-credit record, and does not access, request, or retain any other customer, order, or product data from the connected platform beyond what is required to complete and confirm that transaction.

Signet does not sell or share data obtained through a connected commerce platform with any third party, and does not use it for any purpose other than fulfilling the reward on the brand's behalf. The brand represents that it has the right, under its own privacy policy and applicable law, to permit Signet to process this data for that purpose. A brand may disconnect an integration at any time from its Signet settings, which stops future access; revoking the connection from the third-party platform's own admin panel additionally and immediately revokes Signet's access token.

Creator irrevocably grants Signet the right, upon email notice, to inspect, copy, and audit Creator's books, records, communications, systems, networks, equipment, and materials to confirm Creator's compliance with these Terms.

All copyright rights and other intellectual property rights in the Platform and its contents are owned by or licensed to Signet and protected by law. Creator does not acquire rights in such intellectual property except as expressly provided herein. Creator represents, warrants, and covenants that Creator will not reverse engineer, duplicate, replicate, remove, transfer, reveal, decompile, disassemble, or attempt to discover source code, object code, structure, ideas, know-how, or algorithms relevant to the Platform or related software, documentation, or data.

Signet respects the intellectual property rights of others and expects users of the Platform to do the same. Signet will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to Signet's designated copyright agent. Only Digital Millennium Copyright Act notices should go to the Copyright Agent; other feedback, comments, requests for technical support, and communications should be directed to support@signwithsignet.com.

Under California Civil Code Section 1789.3, California users of online services are entitled to a specific consumer rights notice. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.

All legal notices to Signet must be addressed in writing and sent by registered or certified mail to Frienda Co., Attn: Legal, 300 Oakwood Ct., Jefferson Hills, PA 15025. Questions regarding this Agreement may also be emailed to support@signwithsignet.com. Signet may provide notices to you by email and to any other address you provide.

These Terms set forth the entire understanding of Signet and Creator with respect to the subject matter hereof and supersede all prior agreements, whether oral or written. If any provision is held unenforceable, such shall not affect any other provision. Provisions that would reasonably be expected to survive termination shall survive termination. These Terms may only be modified or amended as set forth herein. Signet may assign these Terms without Creator's consent; Creator may not assign, transfer, share, or divide these Terms without Signet's prior written consent.

For any general questions about the Platform, contact Signet at support@signwithsignet.com.